Legal
Privacy Policy
1. Who we are
Eneik, LLC ("Eneik Media", "we", "us", "our") provides done-for-you social media management services for local businesses. Our registered address is:
Eneik, LLC131 Continental Dr, Suite 305
Newark, DE 19713, USA
Privacy contact: eneik.group@gmail.com
2. What data we collect and why
Booking data — via Calendly
When you book a call through our Calendly link, Calendly LLC collects your name, email address, and calendar availability on our behalf. We use this data solely to schedule and conduct your introductory call.
Payment data — via Stripe
When you place an order, payment is processed by Stripe, Inc. We receive confirmation of payment and your email address. We never receive or store your card details — these are handled entirely by Stripe under their own PCI-DSS-compliant infrastructure.
Communication data
When you contact us by email or send content approvals via WhatsApp or another channel, we process the content of those communications to deliver and improve the service.
No tracking or analytics
We do not use Google Analytics, Meta Pixel, cookies, or any other third-party tracking tools. Our fonts are self-hosted. No data is sent to third-party servers when you visit this website.
3. Legal basis for processing (GDPR)
- Article 6(1)(b) — contract performance: we process your data to deliver the service you ordered.
- Article 6(1)(f) — legitimate interests: we process communication data to operate and improve the service.
4. Third-party processors
| Processor | Purpose | Privacy policy |
|---|---|---|
| Stripe, Inc. | Payment processing | stripe.com/privacy |
| Calendly LLC | Meeting scheduling | calendly.com/privacy |
5. Data retention
We retain your data for as long as necessary to deliver the service and for up to 7 years where required by US law. You may request deletion at any time (see Section 7).
6. International transfers
Eneik, LLC is based in the United States. If you are located in the EU/EEA, your data may be transferred to and processed in the US. We rely on our processors' own transfer mechanisms — Stripe and Calendly operate under applicable data transfer frameworks.
7. Your rights
If you are located in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Data portability
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at eneik.group@gmail.com.
8. Changes to this policy
We may update this policy from time to time. Material changes will be communicated by updating the effective date at the top of this page.